Annual Refresher Training

About Arizona 8-hours Unarmed Security Guard Skills Refresher Training Course

2017 Bi-Annual Continuing Education Course

Security Training Center,® LLC - 8-hours, 2017 Bi-Annual Continuing Education Course

Every two years and 90-days before submitting an Unarmed Security Guard Registration Certificate Renewal Application, security guards must successfully complete an 8-hours continuing education (refresher) course.

A certificate of course completion must accompany the renewal application.

The complete training course is broken into 9 lessons and must be completed before the guard renews his or her license.

To make the training material easier to use, each lesson is divided into modules of approximately 1-hour blocks. Each module must be completed in order and with a score of 100% on the Knowledge Checks. Students may return to a previously completed module to review any and all material.

In order to pass the entire course, the student must complete the final examination with a score of 100%.

This training program complies with all requirements as mandated by the Arizona Department of Public Safety (DPS).

Price: $44.99

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Existing students may

Online Course Completion

Certificates and forms:

  • Certificate of Completion
  • Unarmed Security Guard Refresher Training Verification Form
  • Emailed after successful completion of course.
  • Packets are emailed 2 business days (Monday - Friday) after successful course completion. Weekends and holidays are not business days.

Arizona Administrative Code, Title 13, Article 6, §R13-6-602(A)

The qualifying party of a security guard agency shall ensure that a person employed as a security guard by the agency completes eight hours of refresher training before renewing the security guard's registration certificate.

Arizona Revised Statute, Title 32, Chapter 26, Article 4, §32-2632(B)

All renewal applicants shall complete eight hours of refresher training within ninety days before submitting a renewal application. The department shall establish the required training curriculum.

Lesson 1, Orientation

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Objectives:

  • Understand the requirements to become a security guard in the State of Arizona.
  • Be able to successfully complete the application process.
  • Understand the essentials of other courses and certification available to security guards.
  • Understand the guard registration renewal requirements and timelines.

Lesson 2, Criminal law and laws of arrest

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Objectives:

  • Understand the law of arrest as it pertains to private security in the Arizona.
  • Understand the fundamentals of criminal law.
  • Know the responsibilities of a private security guard.
  • Understand the limits of search and seizure as it applies to private security in Arizona.

Lesson 3, Uniform and grooming

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Objectives:

  • Understand the law and codes surrounding uniforms and vehicle markings.
  • Understand the law and codes surrounding badges and insignias.
  • Present a professional appearance.
  • Understand the necessity for clean and hygienic clothing and gear.
  • Apply the fundamentals of a command presence.
  • Understand the sources of power.

Lesson 4, Communications

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Objectives:

  • Write an effective report.
  • Take descriptive and useful field notes.
  • Properly employ all senses in observation.
  • Conduct an appropriate interview.
  • Summarize four specific reasons why consumers may become violent.
  • Identify personal reactions to confrontation.
  • Describe personal Risk Factors related to violent behavior.
  • Explain the Stress Model.
  • Discuss the Theoretical Models of Assault.
  • Define how the working environment can affect behavior.
  • Configure a safe working environment.

Lesson 5, Use of force

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Objectives:

  • Understand the elements of assault.
  • Explain the appropriate use of force.
  • Understand the levels of force.
  • Know how to deescalate a potential conflict.

Lesson 6, General security guard procedures

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Objectives:

  • Properly employ all senses in observation.
  • Conduct an efficient and productive patrol.
  • Distinguish the importance of effective internal and external communication.
  • Summarize the importance of reading and understanding Post Orders.
  • Describe the need for confidentiality of protocols and contact information.
  • Describe the common types of communication systems.
  • Effectively use common communication systems.

Lesson 7, Crime scene preservation and first response

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Objectives:

  • Conduct a thorough area search.
  • Identify common forms of evidence.
  • Explain proper care and handling of evidence.
  • Summarize the correct procedure to secure a scene.
  • Understand common legal issues regarding evidence.
  • Collect appropriate information from witnesses.
  • Identify types of evidence.

Lesson 8, Ethics

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Objectives:

  • Recognize and avoid gender and racial harassment.
  • Recognize and avoid discrimination.
  • Recognize the signs of substance abuse.
  • Understand and develop respect of others.
  • Understand diversity.
  • Understand the code of ethics and proper code of conduct.
  • Understand the basics of driving courtesy and policy.

Lesson 9, Emergency response procedures

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Objectives:

  • Distinguish the importance of effective internal and external communication.
  • Summarize the importance of reading and understanding Post Orders.
  • Describe the need for confidentiality of protocols and contact information.
  • Demonstrate the basic information to collect in an emergency.
  • Make a direct and efficient call for assistance.
  • Describe the common types of communication systems.
  • Effectively use common communication systems.